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How he77 Handles Your Personal Information

When you open an account with he77 and use payment methods like JazzCash, Easypaisa, or Raast, you share information with us — and you have every right to know exactly what we do with it.

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HOW WE PROTECT IT

Data Handling, Cookies and Account Security

Protecting your account information is an operational responsibility, not just a checkbox. We apply SSL encryption to all data in transit — this covers everything from your login session to the payment confirmation screen when your Easypaisa or Raast transfer clears. Your account password is stored in hashed form; we never have access to the plain-text version. Session tokens expire automatically after a period of inactivity so an unattended device cannot stay signed in indefinitely.

Cookie Controls

We use cookies to keep your session active and to understand which pages you visit. You can adjust cookie preferences through your browser settings at any time without losing your account.

Payment Data Handling

Your JazzCash, Easypaisa and Raast transaction details are processed solely to complete the deposit or withdrawal you initiated. We do not store full wallet credentials on our servers.

Data Retention Period

Account records are kept for the period required by applicable rules and to resolve disputes. Once the retention period ends, data is deleted or anonymised according to our internal schedule.

Requesting Changes

You can ask us to correct inaccurate details, request a copy of what we hold, or ask for deletion where no legal hold applies — raise this through live chat or a support ticket.

What We Collect and Why It Matters

he77 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

We collect information in three main ways: what you give us directly when registering your account (name, contact number, date of birth), what your payment method passes through during a transaction (for example, the mobile wallet number linked to your JazzCash or Easypaisa account, or the

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Raast ID you use to send funds), and technical data your device sends automatically — IP address, browser type, session timestamps. We use this data to verify your identity, process deposits and withdrawals, detect unusual account activity, and respond to your support requests. We do not
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sell your personal data to third parties. Payment transaction records are retained as required by applicable financial compliance rules; account activity logs are kept for the period necessary to resolve any disputes. Access to your data within our systems is restricted to staff with a direct
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operational need. Where our services are available depends on local law and eligible regions — if you access he77 from Pakistan and your account was created under Pakistan-applicable terms, those terms govern your data relationship with us.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy

If you want to request a copy of your data, ask us to correct something, or raise a concern about how your information has been handled, our support team is the right starting point. Use the channel that suits you — live chat inside your account, email, or a direct support ticket. We aim to acknowledge privacy-related requests and confirm the next step as promptly as our support queue allows.

Common Questions About Your Privacy at he77

Below are the questions we hear most often from account holders in Pakistan about how their data is managed. If your question is not covered here, open a support ticket and we will respond directly.

We collect your name, contact number, date of birth and the payment method details you provide — such as your JazzCash or Easypaisa mobile number — along with device and session data your browser sends automatically.

We do not sell your data. We may share limited information with payment processors like the networks behind JazzCash, Easypaisa and Raast solely to complete your transactions, and with compliance bodies where required by applicable rules.

Send a data access request through live chat or raise a support ticket from your account. Include your registered mobile number so we can match the request to your account record quickly.

You can request deletion of data we are not legally required to retain. Some records — such as transaction logs tied to your Raast or Easypaisa payments — may need to be kept for the period required by applicable financial rules before deletion.

All data in transit is encrypted via SSL. Your JazzCash, Easypaisa and Raast transaction details are used only to process the specific payment you initiated and are not stored as reusable credentials on our servers.

Yes, we use cookies to maintain your login session and analyse page visits. You can manage or block cookies through your browser settings; this will not delete your account or affect your payment history.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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How he77 Handles Your Personal Information

Data Handling, Cookies and Account Security

Reach Us About Your Privacy

Common Questions About Your Privacy at he77

01 What personal data does he77 collect when I register?

02 Does he77 share my data with third parties?

03 How can I request a copy of my personal data?

04 Can I ask he77 to delete my account data?

05 How does he77 protect my payment information?

06 Does he77 use cookies and how do I control them?

Privacy Policy

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